Schlosshotel Mariánské Lázně

Privacy Policy

I. General Provisions

1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”) is FLAMARK-HOTELS S.R.O., Company ID No. 03081648, with its registered office at Klimentov 132, 35301 Velká Hleďsebe, Mariánské Lázně, hereinafter referred to as the “controller”).

2. The contact details of the controller are:
– address: Klimentov 132, Velká Hleďsebe, Mariánské Lázně, Czech Republic
– e-mail: reservation@schlosshotel.cz
– telephone: (420) 734 449 731

3. Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier, or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

II. Sources and Categories of Processed Personal Data

1. The controller processes personal data that you have provided to the controller or personal data that the controller has obtained on the basis of fulfilling your order.

2. The controller processes your identification and contact data and data necessary for the performance of the contract.

 

III. Legal Basis and Purpose of Personal Data Processing

1. The legal basis for processing personal data is:

  • the performance of a contract between you and the controller pursuant to Article 6(1)(b) GDPR,
  • the legitimate interest of the controller in providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(f) GDPR,
  • your consent to the processing for the purposes of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services, in the event that no order for goods or services has been placed.

 
2. The purpose of processing personal data is

  • the processing of your order and the exercise of rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data required for successful order processing (name and address, contact details) are required; the provision of personal data is a necessary requirement for concluding and performing the contract; without providing personal data it is not possible to conclude or perform the contract by the controller,
  • sending commercial communications and carrying out other marketing activities.

 
3. The controller does / does not carry out automated individual decision-making within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

 

IV. Data Retention Period

The controller stores personal data

  • for the period necessary to exercise rights and obligations arising from the contractual relationship between you and the controller and for asserting claims arising from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
  • until consent to the processing of personal data for marketing purposes is withdrawn, no longer than …. years, if personal data are processed on the basis of consent.

 
After the expiry of the personal data retention period, the controller deletes the personal data.

 

V. Recipients of Personal Data (Controller’s Processors)

Recipients of personal data are persons

  • involved in the delivery of goods / services / execution of payments under the contract,
  • involved in ensuring the operation of services,
  • providing marketing services.

 
The controller does / does not intend to transfer personal data to a third country (a country outside the EU) or to an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.

 

VI. Your Rights

1. Under the conditions set out in the GDPR, you have

  • the right to access your personal data pursuant to Article 15 GDPR,
  • the right to rectification of personal data pursuant to Article 16 GDPR, or restriction of processing pursuant to Article 18 GDPR,
  • the right to erasure of personal data pursuant to Article 17 GDPR,
  • the right to object to processing pursuant to Article 21 GDPR, and
  • the right to data portability pursuant to Article 20 GDPR.
  • the right to withdraw consent to processing in writing or electronically to the address or e-mail of the controller specified in Article III of these terms.

 
2. You also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

 

VII. Conditions for Securing Personal Data

The controller declares that it has adopted all appropriate technical and organizational measures to secure personal data.

The controller has adopted technical measures to secure data storage and storage of personal data in paper form.

The controller declares that only persons authorized by it have access to personal data.

 

VIII. Final Provisions

1. By submitting an order via the online order form, you confirm that you are familiar with the personal data protection terms and that you accept them in their entirety.

2. You agree to these terms by checking the consent box via the online form. By checking the consent, you confirm that you are familiar with the personal data protection terms and that you accept them in their entirety.

3. The controller is entitled to amend these terms. The new version of the personal data protection terms will be published on its website or sent to you by e-mail to the address you have provided to the controller.

 

These terms and conditions take effect on 25 May 2018.